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Agile Hedge and Tree Service Privacy Policy

Last Updated: August 11 2026

Agile Hedge and Tree Service (\"we,\" \"our,\" \"us\") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, use our services, or communicate with us via email and text messaging (SMS/MMS).

Please read this policy carefully. If you do not agree with its terms, please do not access the site or use our services.

1. Information We Collect

We collect information about you in a few ways. This happens when you visit our website, make a purchase, or talk to us.

A. Personal Data You Give Us

\nIdentity Data: Your name, billing address, shipping address, and email address.
\nContact Data: Your phone number and mobile phone number.
\nFinancial Data: Your payment details (like your credit card number). These are safely processed by our payment processors. We do not store full financial details on our servers.

B. SMS Campaign Data

Your mobile phone number.
Your explicit consent to receive text messages.
The history of text messages you send and receive with us.

C. Automated Data (Cookies and Tracking)

\nLog Data: Your IP address, browser type, and the pages you visit on our site.
\nDevice Data: Information about your computer, phone, or tablet.
\nCookies: Small text files that help our website run smoothly and remember your preferences.

2. How We Use Your Information

We use the information we collect to run our business and serve you. This includes using your data to:

Process your orders and manage your account.
Deliver the products and services you buy.
Respond to your customer support questions.
Send you email newsletters and promotional updates (if you opt in).
Send you account updates, receipts, and order tracking info.
Send you SMS text messages (if you give us explicit permission).

3. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. We only share information with trusted service providers who help us run our business (like payment processors, shipping companies, and website hosts). All third parties are required to keep your data secure.

4. SMS MOBILITY PROTECTION & CARRIER DISCLOSURES

A. No Sharing of Mobile Data

No mobile information or phone numbers will be shared with third parties or affiliates for marketing or promotional purposes.

We do not transfer, share, sell, or disclose consumer SMS opt-in data, consent records, or mobile numbers to any external organizations except as needed for essential service delivery and legal compliance.

We maintain safeguards to prevent unauthorized access to or sharing of this data.

B. Required Carrier Disclosures

By opting in, you agree to receive customer care and account-related text messages from us.

\nMessage Types: You will receive transactional, customer support, and account-related text messages (such as order updates, account notifications, or answers to your inquiries).
\nMessage Frequency: Message frequency varies based on your user interaction.
\nRates Notice: Message and data rates may apply.

5. Your Choices and Opt-Out Rights

You have control over how we communicate with you.

A. Email Marketing Opt-Out

You can stop receiving promotional emails from us at any time. Simply click the \"Unsubscribe\" link at the bottom of any email we send you. You will still receive transactional emails, like order receipts.

B. SMS/Text Message Opt-Out

\nTo Stop Messages: Reply STOP to any text message you receive from us. You will receive one final text confirming you have been unsubscribed. After that, you will receive no more texts.
\nFor Assistance: Reply HELP to any text message, or contact us at info@agilehedgeandtree.ca.

C. Cookies

You can change your web browser settings to reject cookies if you prefer. However, some parts of our website might not work correctly without them.

6. Data Security

We use industry-standard security measures to protect your personal information from unauthorized access, loss, or misuse. However, please remember that no method of transmission over the internet is 100% secure.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Company Name: Agile Hedge and Tree Service

Email Address: info@agilehedgeandtree.ca

Phone Number: (778) 910-9906

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