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Agile Hedge and Tree Service Privacy Policy

Last Updated: August 31, 2026

Agile Hedge and Tree Service (\"we,\" \"our,\" \"us\") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, use our services, or communicate with us via email and text messaging (SMS/MMS).

Please read this policy carefully. If you do not agree with its terms, please do not access the site or use our services.

If you have any questions or concerns about this Privacy Policy, or any text messages or emails you have received from us, please contact us at:

Company Name: Agile Hedge and Tree Service

Email Address: info@agilehedgeandtree.ca

Phone Number: (778) 910-9906

1. Information We Collect

We collect information about you in a few ways. This happens when you visit our website, make a purchase, or talk to us.

A. Personal Data You Give Us

\nIdentity Data: Your name, billing address, shipping address, and email address.
\nContact Data: Your phone number and mobile phone number.
\nFinancial Data: Your payment details (like your credit card number). These are safely processed by our payment processors. We do not store full financial details on our servers.

B. SMS Campaign Data

Your mobile phone number.
Your explicit consent to receive text messages.
The history of text messages you send and receive with us.

C. Automated Data (Cookies and Tracking)

\nLog Data: Your IP address, browser type, and the pages you visit on our site.
\nDevice Data: Information about your computer, phone, or tablet.
\nCookies: Small text files that help our website run smoothly and remember your preferences.

2. How We Use Your Information

We use the information we collect to run our business and serve you. This includes using your data to:

Process your orders and manage your account.
Deliver the products and services you buy.
Respond to your customer support questions.
Send you account updates, receipts, and order tracking info.
Send you SMS text messages (if you give us explicit permission).

3. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. We only share information with trusted service providers who help us run our business (like payment processors, shipping companies, and website hosts). All third parties are required to keep your data secure.

4. SMS MOBILITY PROTECTION & CARRIER DISCLOSURES

A. No Sharing of Mobile Data

No mobile information or phone numbers will be shared with third parties or affiliates for marketing or promotional purposes.

We do not transfer consumer SMS opt-in data, consent records, or mobile numbers to any external organizations under any circumstances, except where strictly required by law, and never for marketing or promotional purposes.

We maintain safeguards to prevent unauthorized access to or sharing of this data.

B. Required Carrier Disclosures

By opting in, you agree to receive customer care and account-related text messages from us.

\nMessage Types: You will receive transactional, customer support, and account-related text messages (such as order updates, account notifications, or answers to your inquiries).
\nMessage Frequency: Message frequency varies based on your user interaction.
\nRates Notice: Message and data rates may apply.
\nAssistance: If you have questions about these messages, contact us at info@agilehedgeandtree.ca or (778) 910-9906.

5. Your Choices and Opt-Out Rights

You have control over how we communicate with you.

A. Email Marketing Opt-Out

You can stop receiving promotional emails from us at any time. Simply click the \"Unsubscribe\" link at the bottom of any email we send you. You will still receive transactional emails, like order receipts.

B. SMS/Text Message Opt-Out

\nTo Stop Messages: Reply STOP to any text message you receive from us. You will receive one final text confirming you have been unsubscribed. After that, you will receive no more texts.
\nFor Assistance: Reply HELP to any text message, or contact us at info@agilehedgeandtree.ca. If you have questions about these messages, reply HELP to any text message, or contact us at info@agilehedgeandtree.ca or (778) 910-9906.

C. Cookies

You can change your web browser settings to reject cookies if you prefer. However, some parts of our website might not work correctly without them.

6. Data Security

We use industry-standard security measures to protect your personal information from unauthorized access, loss, or misuse. However, please remember that no method of transmission over the internet is 100% secure.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, or any text messages or emails you have received from us, please contact us at:

Company Name: Agile Hedge and Tree Service

Email Address: info@agilehedgeandtree.ca

Phone Number: (778) 910-9906

Terms and Conditions

Data Sharing

Customer data is not shared with 3rd parties for promotional or marketing purposes.
Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

Agile Hedge and Tree Service SMS Messaging Terms and Conditions

The messaging program consists of transactional, customer support, and account-related messages.
Consent to send messages is obtained via a paper form (see below).
Message frequency will vary.
Message and data rates may apply.
Reply STOP to opt out at any time.
Reply HELP for help, or contact us at (778) 910-9906 or info@agilehedgeandtree.ca.
Carriers are not liable for delayed or undelivered messages.
As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
If you have any questions regarding privacy, please read our privacy policy which can be found here: https://agilehedgeandtree.ca/privacy-policy.

Agile Hedge and Tree Service SMS OPT IN Agreement Form

Customers Name: __________________________________________________________

Phone number: _____________________________________________________________

Contact email: ______________________________________________________________

With your consent, Agile Hedge and Tree Service would like to send informational text message communications from +17789109906 to your mobile number listed above, in response to your questions or to provide information relevant to your relationship with us.

Consent is not a condition of purchase. Message frequency varies based on communication needs. Message and data rates may apply. You can reply STOP at any time to unsubscribe from messaging, or HELP for assistance. Your mobile opt-in information is never shared with third parties.

Our privacy policy is available at https://agilehedgeandtree.ca/privacy-policy and our messaging terms and conditions are available at https://agilehedgeandtree.ca/terms-and-conditions for more information.

Do you consent to receive informational text messages from Agile Hedge and Tree Service, from +17789109906?

☐ By checking this box, you agree to receive informational messages from Agile Hedge and Tree Service. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help.

☐ No, I do not wish to receive any text messages from Agile Hedge and Tree Service.

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